We do not accept returns or exchanges unless the item you purchased is spoiled or defective. If you receive a spoiled or defective item, please contact us at 604-428-3246 with details of the product and the deficiency.
You can bring or send items considered defective to 2798 West 4th Avenue, Vancouver BC V6K1R1. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
In the event that the items you receive are not what you ordered please notify us right away at 604-428-3246.